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Welcome to BEST's Blog

Ideas, insights and inspiration for innovative employers and patient experience professionals.

Employee Burnout Is Draining Millions. Work-Life Balance Is the Fix.

May 15, 2025

Employee burnout is a multi-million dollar hidden cost for employers beyond its implications for individual well-being.

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RTO Mandates: What They Mean for Employee Well-Being

April 17, 2025

The dual impact of RTO mandates — balance business objectives with employee well-being. As the dust settles on hybrid and remote work experiments, many companies…

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The Future of Work-Life Balance: Trends to Watch Out For

March 27, 2025

Discover the hottest work-life balance trends reshaping the workplace — and why your company can’t afford to ignore them. Work-life balance has evolved from a…

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The Great Detachment: Why Employees Are Unhappy and What Employers Can Do

February 13, 2025

In the wake of The Great Resignation, another workplace phenomenon is taking shape: The Great Detachment.

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Breaking the Wellness Illusion: How to Avoid Well-Being Washing

January 16, 2025

To avoid well-being washing, companies must create authentic wellness programs backed by meaningful actions that address employees’ diverse needs. In the past four years, employee…

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Mission Fulfilled: 2024 Reflections & 2025 Vision

December 17, 2024

As we approach the end of 2024, I want to reflect on BEST’s 2024 journey and share our exciting vision for the future.

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