Since 2009, Best Upon Request has been the only national concierge provider endorsed by the American Hospital Association. In November, AHA Solutions’ CEO, Tony Burke, sent an email to hospital CEOs stating that, “Concierge services can help hospitals increase patient satisfaction without hampering normal operations, leading to more focused staff and happier patients.”
This impact is realized through higher HCAHPS scores. Concierge services increase organizations’ internal and external customer satisfaction, positively affecting your bottom line.
Click here to read the email and see a short video about our endorsement.
