Welcome to BEST's Blog
Ideas, insights and inspiration for innovative employers and patient experience professionals.
Henry Ford Allegiance Health invested in a concierge benefit that is helping their nurses get through the pandemic’s peak.
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Companies are calling employees back to the office, but they’re discovering most workers don’t want to return.
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25% of employees plan to quit post-pandemic, and the majority cited burnout as the main reason.
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Reducing nurse burnout is a multi-million dollar opportunity for hospitals.
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If you want to improve your practice, help your physicians.
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Increasing hospital patient satisfaction doesn’t have to be complicated, costly or time consuming.
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