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Welcome to BEST's Blog

Ideas, insights and inspiration for innovative employers and patient experience professionals.

U.S. Surgeon General Urges Employers To Do More for Working Parents

September 3, 2024

Last week, U.S. Surgeon General Vivek Murthy issued a critical advisory highlighting the escalating mental health crisis among parents.

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Why Work-Life Balance is the New Competitive Edge for Employers

July 29, 2024

Employees’ shifting values and priorities have made work-life balance a strategic imperative for companies.

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How Companies Are Taking the Sting Out of Return-to-Office Mandates

June 25, 2024

As return-to-office (RTO) mandates ramp up, organizations face the challenge of balancing productivity, retention and employee morale.

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Leapfrog’s Hospital Safety Grades Finds Significant Improvement in Patient Experience 

May 9, 2024

The new report offers a glimmer of hope amidst the challenges faced by patients during and after the pandemic era.

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The Burnout Epidemic: Why Employee Well-being Should Be Every Company’s Top Priority

April 17, 2024

There’s a burnout wave sweeping through offices worldwide, and even though more people are talking about it, most organizations still aren’t making employee well-being a…

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Overcoming Employee Well-Being Obstacles

Overcoming Employee Well-Being Obstacles: Why Less is More

February 29, 2024

Are employee benefits designed to enhance well-being contributing to the problem by placing more on employees’ plates?

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